Services

Home » Services

business mission and goals

Integrated Outsourcing Systems | HR Consulting Services

IOS works with organizations to ensure their human resources functions support their business mission and goals. We consult by first listening to your leadership and the human resources team to learn about your business and its unique needs and challenges related to HR. IOS will then draw upon a wealth of HR experience, knowledge, and resources to create strategic solutions with a framework for the future. IOS becomes as involved as you want us to be. We can take complete ownership of your HR project or serve as a resource for your organization. IOS offers focused HR consulting services that include:

General Consulting:

  • Analyze existing corporate human resources programs and make recommendations for streamlining processes for cost-savings and efficiency.
  • Consult management of the administration of HR policies and procedures.
  • Provide interim HR services.

No consulting project or service is too small or complicated for us to handle. At IOS, we strive to exceed our client’s expectations. We provide time-tested, solid HR solutions that improve our clients’ businesses and increase equity.

Recruiting and Talent Acquisition: 100% of the cycle recruiting cycle or just a portion of the process. IOS will draft job descriptions and manage postings. We will negotiate compensation packages, conduct interviews, and handle onboarding activities.

Employee Engagement: IOS will measure current levels of employee engagement through focused surveys and interviews. We will make recommendations for optimizing employee engagement. We will help you implement engagement initiatives and then measure the success of the initiatives.

Compensation: Defining a compensation philosophy can be complicated. We can help design and manage:

  • Salaries
  • Bonuses
  • Incentives 
  • Stock Options
  • Profit Sharing
  • Employee Ownership (ESOPs)

As well as other forms of compensation, according to your compensation philosophy. IOS will evaluate the effectiveness of the new compensation plans. We can ensure there is compensation equity for all employees.

Employee Benefits: IOS will design, implement, and administer your employee benefit plans. We can evaluate the competitiveness and effectiveness of various benefit plans which greatly assist employee morale and retention. We analyze the cost-effectiveness and quality of suppliers (brokers).

Compliance: IOS will determine if current HR processes comply with established policies and procedures in federal, state, and local regulations and conduct a detailed human resources audit.

Performance Management: IOS will develop custom performance management systems and tools. We will conduct supervisory and employee training. We address performance issues and integrate performance management tools into your compensation systems.

Management Training: IOS has mastered identifying training needs and will provide supervisory training. We will get your compliance with employment laws and best practices updated and implemented.

Executive Coaching: We provide executives and managers with the resources, support, and tools necessary to perform their duties effectively.

Depth of experience. Comprehensive outsourcing.

HR Outsourcing | Did you know that human resources outsourcing can create more time in your day and put more money in your pocket?

It’s true! But the key is finding the right HR Outsourcing Firm, because when it comes to human resources, they aren’t all created equal. As in any industry, their offerings, experience, and quality vary. Some may offer few services while others are new and untested in the market. Integrated Outsourcing Systems (IOS) offers depth of experience and comprehensive human resources outsourcing of the highest caliber so you can breathe a much-needed sigh of relief.
If you’re like most business owners and managers, you probably spend too much time on less-than-productive tasks and many of them are likely HR-related. And if your business is growing, your needs probably feel like a moving target. From recruiting to training to benefits administration and every day performance issues, the time you invest in these tasks can quickly add up. And that’s where IOS comes in, providing practical, real-world solutions that get you out of the weeds so you can focus on the big picture.

outsourcing solution

Relax. We’ve got you covered.

With our full outsourcing solution, IOS seamlessly becomes your HR department. You’ll receive ongoing support tailored to suit your company’s specific needs with on and offsite dependable strategic and tactical services you can rely on. You might be surprised by the range of tasks that can be offloaded to us. As our client, you’ll be assigned a dedicated, experienced professional to handle all of your HR needs, including:

  • Training
  • Onboarding
  • Performance Management
  • Development of Policies, Procedures, & Processes
  • Development of Career Paths
  • Defining Development Needs
  • Employee Relations
  • Benefits Management
top priority

Our Experience Gives Us Perspective. Our Work Gives You Results.

In today’s unpredictable and rapidly evolving work environment, human resources must be a top priority for businesses of all sizes and in every industry. You essentially have four choices:

  1. Do it yourself (but who has time for that?)
  2. Hire an internal experienced HR person or team (which may blow your budget in no time)
  3. Hire an internal less-experienced HR person (which will cost you more in the long run once training is factored in)
  4. Outsource to an experienced HR consultant (ideally, one who is aligned with an experienced, well-respected team)

If you selected option 4, good choice! You’re not alone. Research shows that each year, more companies turn to outsourcing to manage their critical human resources functions.

full-service support

Strategic, real-world solutions designed just for you.

IOS provides competent, responsive, full-service support to businesses facing any number of human resources challenges. Perhaps your remote and hybrid work arrangements are falling short and need some fine-tuning or an organizational restructuring is on the horizon and you aren’t sure where to turn. Whether your company is experiencing rapid changes or you want to relieve your overburdened team of professionals, we’re here with knowledgeable experts to provide practical, savvy strategies that respond to your unique needs.

tailored solutions

We make it easy to get your business on the right track.

IOS offers a unique combination of depth of experience, flexible service models, and tailored solutions that respond to the needs of organizations of all types and sizes. Our human resources outsourcing services allow clients to realize the best results from their people and their workplace cultures. When you choose IOS, you’ll enjoy the peace of mind that comes from minimized risk and unparalleled support.

benefits of outsourcing

What are the benefits of outsourcing to IOS?

Cost Savings
Outsourced HR services can produce significant savings as compared to employing a full-time qualified HR professional, which can cost between $70,000–120,000+ annually. And that doesn’t include the additional expense of benefits, taxes, workspace, HR resources, and training.

Experience
Outsourcing provides access to knowledgeable consultants who have first-hand experience facilitating HR services across a variety of industries. Our HR professionals strive to be the first to know about policy and regulation changes that can affect your workplace.

Consistent Level of Service
Full documentation of all HR processes allows other members of our team to step in and provide support when necessary. Companies don’t have to worry about any one individual holding the keys to their specific duties and responsibilities.

Flexibility and Full Customization
Companies can customize support services and onsite schedules that work best for them. Whether managing benefits, providing employee relations, coaching and counseling, or conducting interviews, HR outsourcing provides maximum flexibility.

Isn’t it time you focused on growth and opportunity instead of administrative HR tasks? Whether you’re seeking full-scale human resources outsourcing or project-by-project services, IOS can help.

Some Great Questions and Answers Here…

Q: Who is IOS?
A: IOS is a leading HR Business Process Outsourcer (BPO). We provide Tribes and Tribal enterprises as well as other small to mid-sized companies with cost-effective HR outsourcing and payroll outsourcing solutions to help them better manage their human capital. 

Q: What is HR Business Process Outsourcing?
A: Increasingly, BPOs are becoming the strategic choice of Tribes and companies looking to achieve cost reductions while improving their service quality focusing on their core business capabilities. HR BPOs represent the next generation in employer services as they deliver payroll solutions integrated with Human Resources Information System (HRIS) technology. Through a single source, clients of HR BPOs upgrade to their HR process and save a significant amount of time and money.

Q: Is an HR BPO an ASO?
A: Other terms for HR BPO include “Administrative Service Organization” (ASO) and “Business Service Provider” (BSP).

Q: Define “Small to Mid-sized” Companies?
A: Businesses with very few employees up to as many as 2,000 employees are considered small to mid-sized companies. As such, they are ideal candidates for IOS’s suite of services.

Q: How will your services benefit my company?
A: By outsourcing non-revenue producing HR functions to IOS, you will save time and money. IOS provides you with payroll solutions, employee benefits, benefits enrollment, benefits administration, recruiting, and training. Much of this is delivered through a fully integrated, Web-based Human Resource Management System (HRMS). Our enhanced services offer recruiting and training at both the manager and employee level.

Q: How will Manager self-service benefit my Management team?
A: Through online self-service, your Managers can set up required training, access data on every employee that reports to them, post open jobs, and automatically receive resumes through bi-directional Internet connectivity. They can also receive a wide range of related HR services.

Q: What makes your payroll outsourcing solutions unique?
A: Our HR payroll software enables you to transmit your payroll data securely, easily, and efficiently via the Internet. Prior to the printing of paychecks or execution of direct deposit, you can view a “Pre-check” register to verify that payroll is perfect every time. With IOS, payroll is easy as we give you both online input and online receipt of reports.

Q: What does your service cost?
A: IOS will save you time and money. After we conduct an analysis of your current methodology, our proposal will demonstrate a reduction in your costs for payroll and HR administration and an increase in operational efficiency. Our service pays for itself many times over in terms of both hard dollar savings and the reduction of staff time necessary to support your HR Department due to Manager self-service. 

Q: Is IOS similar to a Professional Employer Organization (PEO) or Employee Leasing Firm?
A: While there are some similarities between our services and those of a high-end PEO, the differences are more important. First, IOS does not require a “co-employment” relationship which is the basis of the PEO model. Unlike a PEO, our clients file their payroll taxes under their FEIN. Employee Benefits and Workers Compensation are placed on behalf of each individual client as opposed to being merged into one large group in the PEO model. This allows for maximum flexibility in plan design.

Q: What else is important in assessing your business model?
A: When Human Resources Consulting firms review HRIS systems, the integration of payroll solutions with HRIS / HRMS technology is a priority. HR business process outsourcing is most effective when the human resources outsourcing features such as job posting, skills validation, background checks, e-learning, performance reviews, job descriptions, etc. are all part of the HRIS system. The difference with IOS is that all of these features and benefits are bundled into our hrms implementation. There are no “hidden charges”. Other HR BPOs may offer access to these services through their human resources information systems, but the clients may pay extra for every job posting, background check, etc.

Governance Training for Organizations Where Leadership Is More Complicated.

Governance matters most when a group has many levels of leaders, owners, and departments. It matters when many people share the power to make choices. Integrated Outsourcing Systems offers training to help leaders learn their roles. Our team has worked with tribal governments and tribal councils. We know how tribal management works. We understand places where elected leaders, managers, executives, departments, and staff all have big duties. This history helps us when we guide groups through messy management setups and when leaders change. Our training shows how leadership duties link to daily work. This makes the group more steady. Good management needs clear talk and shared facts. Groups need ways to keep needed facts and ways of working alive. These things must last when people leave or new leaders start. We help you build better ways to lead and better office systems. This means you do not have to start over when people change. This work helps tribal groups. But government offices, charities, and businesses face these same problems too. Call Integrated Outsourcing Systems today for HR Consulting at 217-440-0604.

Team members need a chance to help and a way to see how their work helps the group goals. Integrated Outsourcing Systems helps groups fix how they lead and how the office works. These things change how staff feel about their jobs. We offer plans for staff involvement and training for clear talk. We help managers grow and teams work better. We fix fights and make sure everyone works toward the same goal. We help leaders find where staff are confused. We find where talk fails or where rules keep changing. We fix the office systems that touch every staff member. We want to make a place where people know their jobs. They should know how they help the mission. They deserve leaders who have the tools to lead well. 

We help with governance training and matching strategic goals. We focus on communication, management growth, and better processes. The goal is to keep things running during leadership changes. This matters for tribal governments. Changes in elected or executive leadership in these groups often change priorities. We know the value of saving institutional knowledge. We let new leaders set a path. Good planning helps you see what systems are necessary. It shows areas for new leaders to make changes. Your transition becomes a planned move instead of a total reset. 

Tribal Governance Training

Turning Your Tribal Operations Team, Tribal Board or Tribal Council into an Effective Team

​IOS’s Tribal Leadership, Tribal Board and Tribal Council trainings are specifically designed to meet the needs of your particular Tribal Program, Tribal Board or Tribal Council, and will assist your board with working together as an effective team, leading to better performance and enhanced services for the members you serve. 

If your Board or Tribal Council needs assistance in performing optimally as a team, we have the faculty and materials that will meet your needs. IOS will develop a program that includes topics ranging from conflict resolution and team building to strategic planning. If you need specific topics that address the laws, regulations, or policies that apply to your organization’s programs, we have subject matter experts in virtually every program area managed by tribal governments.

Tribal Constitution and Bylaws Development and Revision

Your tribal constitution and bylaws are the essential guides to governing your Tribe and organization. It is the cornerstone of a stable tribal government and skillfully balances the rights of the people against those of the government. 

With IOS’s Tribal Constitution and Bylaws Consulting Services we will educate your community on the need for an effective constitution. We’ll work with your community and tribal leaders to make the necessary changes to your constitution in order to bring positive and visible change to your members’ lives.

Our phased approach to creating/revising and implementing constitutions is designed to give tribal organizations an opportunity to explore the people, processes, and programs that will contribute to building a strong and lasting constitution.

We provide Tribal Governance training in a variety of ways.  Whether we come to you at your location and deliver the desired training, workshop, keynote, etc. or we deliver training via a virtual training, IOS is able to design specific trainings that meet your needs as well as meeting the desired training methodology you’re looking for.  

Policies and Procedures

Integrated Outsourcing Systems can assist your organization in revising your policies and procedures in the following areas: 

  • Human Resources
  • Finance and Accounting Policies
  • Procedures for Facilities and Commercial Buildings
  • Crisis Management Planning, Policies and Procedures
  • Tribal Housing Program
  • Tribal Schools and School Boards

Human Resources Governance Training

Human resources (HR) governance training provides individuals with the knowledge and skills to effectively manage and oversee HR processes, ensuring that they align with the organization’s overall objectives and adhere to ethical and legal standards. Investing in HR governance training offers several benefits, including:

Enhanced Decision-Making and Risk Management: HR governance training equips individuals with the ability to make sound decisions based on sound principles and risk assessments. This can help organizations avoid costly mistakes and legal issues related to HR practices.

Improved Transparency and Accountability: Effective HR governance promotes transparency and accountability by establishing clear roles, responsibilities, and reporting structures. This ensures that HR decisions are made with integrity and that stakeholders are informed.

Increased Stakeholder Confidence and Trust: When HR governance practices are vital, stakeholders, including employees, investors, and regulators, have greater confidence in the organization’s ability to manage its workforce effectively and ethically.

Reduced Costs and Inefficiencies: Strong HR governance can lead to cost savings by preventing legal disputes, reducing employee turnover, and optimizing HR processes. It can also improve efficiency by streamlining decision-making and reducing duplication of effort.

Promoted Ethical Conduct and Corporate Social Responsibility: HR governance training emphasizes the importance of ethical conduct and corporate social responsibility in HR practices. This can help organizations foster a culture of integrity and social responsibility, enhancing their reputation and attracting top talent.

In addition to these general benefits, HR governance training can also provide specific benefits for different roles within the organization:

For CEOs, Board Members, and Senior Management: HR governance training provides a broader understanding of HR’s role in achieving the organization’s strategic goals and helps them make informed decisions that align with the organization’s overall strategy and risk appetite.

For HR Managers and Professionals: HR governance training equips them with the knowledge and skills to implement and manage effective HR governance practices. It ensures that HR processes comply with legal and ethical standards and contribute to the organization’s success.

For Employees: HR governance training can provide employees with an understanding of their rights and responsibilities within the organization, fostering a sense of trust and transparency. It can also empower them to raise concerns about unethical or non-compliant practices.

By investing in HR governance training, organizations can create a culture of good governance, ensuring that HR practices are aligned with the organization’s values, objectives, and legal and ethical standards. This can lead to a more effective, efficient, and sustainable organization well-positioned for long-term success.

You Need Training for the Problems Your Organization Faces.

You need training for the problems your organization faces. Many generic programs exist today. But these programs do not solve the daily challenges your team meets. Integrated Outsourcing Systems builds custom training for your specific needs. We look at your structure, leadership style, and goals. We teach leadership, governance, and safety. Training works best by connecting with your policies and systems. We combine our training with consulting and development for more help. 

Training fixes communication and leadership problems. It covers conflict resolution and employee engagement. It handles performance management and team development. It helps get the group on the same page. A manager who hides from accountability causes messy performance. A manager who forgets company goals leads a department the wrong way. IOS helps managers connect daily tasks to the big goals of the company. How does training help? It gives managers tools they can use with workers. This helps leaders keep things steady throughout the group. Call Integrated Outsourcing Systems today for HR Consulting at 217-440-0604.

Human Resources Training

Investing in human resources (HR) training offers numerous benefits for organizations, fostering a more engaged, productive, and compliant workforce. Here are some of the critical advantages of HR training:

Enhanced Employee Skills and Knowledge: Training provides employees with the skills and knowledge they need to perform their jobs effectively, adapt to new technologies and processes, and advance their careers within the organization. This can lead to increased productivity, improved decision-making, and a more adaptable workforce.

Improved Employee Engagement and Morale: Employees who feel valued and supported in their professional development are more likely to be engaged in their work and committed to the organization’s success. Training demonstrates an investment in employees’ growth and can boost morale, leading to higher job satisfaction and retention rates.

Reduced Compliance Risks: HR training helps employees understand and comply with workplace regulations, reducing the risk of legal and financial penalties. By educating employees on topics such as discrimination, harassment, and safety, organizations can create a more compliant and ethical work environment.

Enhanced Problem-Solving and Decision-Making: Training equips employees with the skills to identify problems, analyze situations, and make informed decisions. This can lead to improved problem-solving capabilities, reduced errors, and more effective decision-making at all levels of the organization.

Increased Innovation and Adaptability: Training encourages employees to think creatively, adapt to change, and embrace new ideas. This can foster a culture of innovation and adaptability, enabling organizations to respond effectively to market shifts, technological advancements, and emerging challenges.

Improved Customer Service and Brand Reputation: Well-trained employees are better equipped to provide excellent customer service, handle complaints effectively, and represent the organization in a positive light. This can increase customer satisfaction, improve brand reputation, and enhance customer loyalty.

Reduced Turnover and Cost Savings: By investing in employee training, organizations can reduce employee turnover and the associated costs of recruitment and onboarding new employees. This can lead to significant cost savings and a more stable workforce.

Improved Leadership and Management Skills: Training can equip HR professionals with the skills and knowledge to effectively lead and manage their teams. This includes developing communication, conflict resolution, performance management, and coaching skills.

Enhanced Talent Management and Succession Planning: Training can help organizations identify and develop high-potential employees, ensuring a pipeline of talent for future leadership roles. This can contribute to long-term organizational success and sustainability.

Increased Competitive Advantage: In today’s competitive business environment, organizations with a highly skilled, engaged, and adaptable workforce are more likely to succeed. Investing in HR training can provide a significant competitive advantage, enabling organizations to attract and retain top talent, innovate effectively, and achieve their strategic goals.

By recognizing the value of HR training and making it a priority, organizations can reap numerous benefits, enhancing their workforce capabilities, improving organizational performance, and achieving long-term success.

Safety Programs and Training

Workplace safety and screening services 

Integrated Outsourcing Systems (IOS) conducts drug and alcohol screenings in a proficient and professional manner, assuring our customers and clients are taking advantage of the latest practices that will pass all legal scrutiny. A federally-compliant Third Party Administrator for workplace drug screening programs that ensures compliance with OSHA and DOT regulations. Whichever screening protocol is necessary (urine, hair, saliva or sweat) we can process these screenings in an efficient, timely manner.

Third Party Administrator Services

DOT requires stringent standards for your drug screening program and can become complex and convoluted. As a DOT compliant Third Party Administrator in complete accordance with federal laws , IOS walks through each and every mandated step of the process for you, from random selection to specimen collection and testing, result confirmation, notification, employee interviews, reporting and record keeping . We can take these confusing and time-consuming processes off your plate so you can focus on the business of your business.

Training in the workplace

IOS specializes in personal, classroom and webinar training options for your business, agency or organization. Our instruction covers a wide variety of topics, such as DOT compliance, workplace harassment and management of drug screening programs and other customized trainings that clients may need delivered.

In addition, we believe that to have a safe workplace or community, businesses and organizations also need to be strong, mutually supportive, and goal-focused teams. With this in mind, IOS also offers an array of professional development and teambuilding courses.

Course Offerings

Bloodborne Pathogen Training

This course teaches employees what to be prepared for as well as how to clean up a spill at home or work, eliminating bloodborne pathogens. Invaluable continuing education for those in the healthcare field, this course is also highly recommended for employees who work in conditions where accidents can happen. Knowing how to properly clean and dispose of materials, even at home, can reduce potential contamination.

Class time – 2 hours. Via webinar and classroom. 

DOT Compliance Training

These training programs are specifically designed for businesses that must comply with U.S. Department of Transportation requirements. From Ergonomics to Hearing Conservation to Energy Source Hazard Recognition (and other crucial mandated annual OSHA trainings), IOS updates its DOT Compliance Training programs annually to stay up to date with regulations and best practices and includes locally-significant information for businesses. These courses are designed for companies mandated to follow DOT regulation but can significantly boost the safety awareness and response for any business.

Class time – 2 hours. Via webinar and classroom.

Transitioning to Management

Whether you were hired into the position, worked your way up through the ranks, or have many years of experience, this training is designed to keep you, your employees and your workplace SAFE.  We will cover supervisory responsibilities, safety training compliance, incident/accident reporting, job safety analysis and much more. All new leadership positions, whether as a first time leader or one coming from a different industry, can benefit in significant ways.

Class time – 3 hours. Via webinar.

Reasonable Suspicion Training for Supervisors

These training programs are specifically designed for businesses that must comply with U.S. Department of Transportation requirements. IOS updates its DOT Compliance Training programs annually to stay up to date with trends and regulations and includes locally significant information for businesses. While these courses are designed for companies mandated to follow DOT regulation, we recommend them for any business.

Class time – 2 hours. Via webinar and classroom.

Designated Employer Representative Training

All DOT-regulated businesses are required to have a Designated Employer Representative for their business’ drug program. This training walks the DER through all the steps for maintaining records, updating information with your consortium provider, and audit pitfalls. While designed for the new DER, we update this training annually, so that it can also be helpful for a seasoned DER. While this is not a DOT mandated training, we highly recommend it for any business that is required to be DOT compliant.

Class time – 1.5 hours. Via webinar and classroom.

Impact of Legal Marijuana in the Workplace

If you have not considered the cost of employee substance use to your bottom line, it’s time for you to look at where your dollars are going. Learn the latest trends in employee marijuana use and what your workplace drug and  alcohol policy should look like.

Class time – 60-90 minutes.

Professional development

We customize our hands-on training programs according to our clients’ needs with the goal of making these engaging and motivational experiences for employees. The first step to ensuring a safe workplace is to build a strong team, where employees support and trust one another, and are working toward a common goal. Award-winning small business leader and IOS CEO Nathaniel Hall offers a series of highly engaging employee education opportunities focused on team and business building.

These hands-on sessions can be customized according to client needs and will serve businesses well before there is ever a safety emergency or crisis.

Change Management

Changes in the workplace can be challenging for employees, resulting in an increase in complaints, negative attitudes, and low morale. How can management turn things around? By learning the skills to problem-solve and build team confidence. This highly successful program provides executives, managers, and supervisors with strategies to move employees away from negativity and toward working together to make the best of changing circumstances.

Class time — 2 hours

It’s all about fit!

Finding the right people and putting them in the right positions is how employment teams win. In this fast-paced presentation, IOS uses different analogies and methodologies to help executives, managers, and supervisors learn how to make the most of employees’ personalities and skills by allowing them to work and live up to their potential that best serves the entire company. 

Class time — 2 hours

Specialty training

Do you have a particular team objective you would like to meet? IOS can design and present a training seminar or facilitate a discussion based on a client’s specific need. Often, businesses and organizations are looking for an opportunity to provide a safe space where employees can speak openly about aspects of their work. We can help you create that opportunity. Contact us to find out more.

Create Systems That Keep Working After the Consultant Leaves.

Good consulting makes an organization stronger than it was before. Integrated Outsourcing Systems focuses on making leaders better. We fix processes and policies. We build systems that last. This work includes writing down steps and making duties clear. We help with management habits and worker growth. We improve communication and make HR steps more steady. We do not want to make you rely on an outside expert. We want to make the organization more capable. This matters when a group grows or leaders change. It helps when workers leave or the plan changes. IOS mixes leadership growth and HR help. We add governance training and safety and compliance. We include worker engagement and group development. All these parts help a group stay stable. We work with tribal governments and groups with hard rules. This gives us a special view for places where continuity and keeping people on the same page matter. Some groups have one small problem. Others need big help. IOS builds systems that work well past today. Call Integrated Outsourcing Systems today for HR Consulting at 217-440-0604